How can we help you ride?

Yes, most tours require a valid motorcycle license appropriate for the bike you'll be riding. Some operators offer tours where you ride as a passenger on the back of a guide's motorcycle. Always check the specific tour requirements before booking.

Tour difficulty varies widely. Beginner tours stick to paved roads with gentle curves, while advanced tours may include off-road sections, challenging terrain, or high-altitude riding. Each tour listing clearly indicates the required skill level and experience.

This depends on the tour operator. Some tours are designed for riders bringing their own bikes, while others provide motorcycles as part of the package. Check the tour details or contact the operator directly to confirm.

Most tour operators have support vehicles and mechanics available for guided tours. If you're on a self-guided tour with a rental bike, operators typically provide roadside assistance contact information. Always clarify breakdown support before booking.

To become an operator, click "Become an Operator" in the navigation menu and complete the application form. You'll need to provide business details, insurance information, and verify your identity. Our team reviews applications within 3-5 business days.

None. Creating and publishing listings is free, and Moto Mass charges no commission on bookings. You can unpublish at any time. If pricing is ever introduced, operators will be notified well in advance.

Once approved as an operator, you'll have access to the Operator Dashboard where you can create, edit, and manage all your tour listings. You can set availability, pricing tiers, upload photos and videos, and track bookings all in one place.

Directly by your riders. Moto Mass does not sit in the middle of the transaction: when a rider requests a booking you confirm it, then arrange payment with them yourself, using whatever methods you already accept. We take no commission and never hold your funds.

Browse tours using our search and filter options, select your preferred date and group size, then send a booking request. The operator reviews it and confirms your spot, and you'll hear back with the details. No payment is taken on Moto Mass when you book.

You pay the tour operator directly, not Moto Mass. Once your booking request is confirmed, the operator will tell you which payment methods they accept, most commonly a deposit by card or bank transfer with the balance before or at the start of the tour. Agree on the terms with them before you travel.

Cancellation and modification policies are set by individual operators and displayed on each tour listing. Most operators offer full refunds for cancellations made 7+ days before the tour date. Check your booking confirmation for specific terms.

Moto Mass never asks for or stores your card details, because payment happens directly between you and the operator. Before paying anyone, check the operator's reviews and website, get the price and cancellation terms in writing, and prefer traceable methods like card or bank transfer over cash for deposits.

Gear provisions vary by operator. Many provide helmets and basic safety gear, while some offer full riding gear packages including jackets, gloves, and boots. Each tour listing specifies what's included. We recommend bringing your own gear when possible for the best fit.

We strongly recommend travel insurance that covers motorcycle activities. Some operators require proof of insurance before the tour. Check with your insurance provider to ensure motorcycle touring is covered, especially for international trips.

All operators on Moto Mass must meet our safety standards, including proper licensing, insurance, and equipment maintenance. Many operators provide pre-ride safety briefings, first aid kits, and communication devices. Check individual listings for specific safety features.

Guided tours have support staff trained in emergency procedures. For any tour, you'll receive emergency contact information before departure. We recommend saving local emergency numbers and having travel insurance with emergency evacuation coverage.

Moto Mass is a marketplace connecting motorcycle enthusiasts with tour operators worldwide. We make it easy to discover, compare, and book motorcycle tours—from scenic day rides to multi-week adventures across continents.

Click "Sign Up" in the top navigation and enter your email address. You can also sign up using your Google account for faster registration. Once registered, you can save favorite tours, manage bookings, and leave reviews.

Passenger policies vary by tour. Look for tours marked as "passenger-friendly" or check the tour details for passenger information. Some tours offer dedicated passenger spots, while others may charge an additional fee. Contact the operator directly for specific arrangements.

After completing a tour, you'll receive an invitation to leave a review. Reviews include a star rating and written feedback. Only verified riders who completed a booking can leave reviews, ensuring authentic feedback for the community.

You can reach our support team by emailing support@motomass.com. For urgent booking issues, use the "Contact Us" button at the bottom of this page. We typically respond within 24 hours on business days.