Privacy Policy

1. Introduction

Moto Mass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our motorcycle tour marketplace platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials
• Payment information (processed securely through our payment providers)
• Profile information and preferences
• Communication history with operators and our support team

Automatically Collected Information

When you access our platform, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and browsing patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Facilitate tour bookings and transactions
• Connect riders with tour operators
• Process payments and send booking confirmations
• Provide customer support and respond to inquiries
• Send relevant updates, newsletters, and promotional content (with your consent)
• Improve our platform and user experience
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Tour operators (to facilitate bookings you request)
• Payment processors (to complete transactions)
• Service providers who assist our operations
• Legal authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Data portability

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@motomass.com.